Privacy Policy


Lunchera LLC (“”, “Us”, or “We) is a food delivery company which allows its clients to order and pay food delivery of any restaurant in Puerto Rico (the “Service”), through our mobile application or through our Website,, (collectively, the “Platform”). The privacy policy (the “Privacy Policy”) outlines our general policy and practices for protecting personal information that We collect through the Platform and which posts this Privacy Policy. Also, this Privacy Policy is subject to and must be read in conjunction with’s Terms of Service (“Terms”), and it is binding on all users. Please read the following to learn what information We collect from You (“You” or “User”) and how We use that information. collects certain non-personal information and certain personally identifiable information that may be used to provide You with the Service, content, industry information and/or advertisements. By submitting personal information to Us, You are consenting to use of Your personal information in accordance with this Privacy Policy. This Privacy Policy explains the information We collect about You, how We use the information, some of the security steps taken to protect the information, and the choices You have to review, revise and/or restrict our usage of this information.

By accessing and using the Service of, You acknowledge that You have read and understand our Privacy Policy. Therefore, You are accepting and agreeing to be bound by each of the terms set forth in this Privacy Policy. reserves the right, at its sole discretion, to modify this Policy as We deem necessary or desirable, without prior notice. If We make any substantial changes, We will notify You by sending You an e-mail to the e-mail address that is registered with Your order and/or by posting a notice of the change on the Platform. Any changes to this Privacy Policy will be effective upon the earlier of our dispatch of an e-mail notice to You or our posting of notice of the changes on our Platform, provided that these changes will not apply to any transactions prior to the effective date of such changes, which will appear on the top of this page. The changes will be effective immediately for new users of our Service and any transactions by such new users. Therefore, We suggest that You re-read this important notice containing our Privacy Policy from time to time in order to stay informed as to any such changes. Please be advised that any use of our Service in which You engage after notice has been posted on the Platform or sent to You via e-mail, shall be deemed to constitute acceptance by You of such modifications. If You find that the modified Terms are unacceptable, please discontinue Your use of our Service immediately. For purposes of this Privacy Policy, to use, access and/or visit the Platform includes visiting the Platform or any of its pages, making orders through the Platform, make use of the public forums, registering (partially or completely) in the Platform, and logging in and out (“Use”). If You have any questions about our Privacy Policy, please contact us at



When You place Your order, You must provide Your full name, telephone number, valid email address and the delivery address. In order to process the payment, You will need to submit Your credit card information so that our service providers can process Your payment. By submitting Your payment information and/or linking Your account with an outside payment service, You authorize to access and use this information in order to provide You with and accept payment for the Service.

Your information (both personally identifiable information and non-personally identifiable information) is collected when You place an order in the Platform to access and use the Service. may also collect Your personal identifiable information when You otherwise submit information to, including instances when You do not complete the placement of an order in its entirety. The type of personal identifiable information that collects may include, without limitation, Your: (a) full name; (b) email address and mobile telephone number; (c) physical address; and (d) any and other information requested on the process to place an order.

When You use our Service to place orders, We collect information about when and where the orders occurred, a description of the orders, the payment, billing and delivery information, and information about the devices and payment methods used to complete the orders. We collect device-specific information when You access our Platform, including Your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device’s interaction with our Platform. We may also identify other software running on the device (but will not collect any content from such software) for anti- fraud and malware-prevention purposes. We collect information about how You use our Platform, including Your access times, browser information, and Internet Protocol (“IP”) addresses. We use various technologies to collect information, and this may include sending cookies to Your computer or mobile device.

When You visit the Platform, may send a cookie and/or gif file (“Cookie”) to assign an anonymous, unique identifier to Your Internet browser and/or Your computer. A Cookie is a short string of data that allows our Application to remember who You are, serving much like a unique membership ID. uses Cookies to remember reference keys to some of Your preferences so that We can provide a more convenient experience during Your next visit. A Cookie will be stored in Your hard drive and contain non-personally identifiable information about You. You may delete and/or block Cookies from Your browser, but this may affect the quality and/or performance of the Platform. To disable and reject all Cookies, follow the instructions associated with Your browser. reserves the right to retain Cookie data indefinitely. also reserves the right to retain personally identifiable information and non-personally identifiable information indefinitely.

We may also collect information using Web beacons. Web beacons are electronic images that may be used in our Platform or emails. We may use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. We also collect voluntarily provided information, which may include reviews, delivery instructions, referrals or any other actions performed on the services.

USE OF INFORMATION primarily uses the information it collects to enable You to find and order food; to facilitate our delivery services; and to provide, maintain, and improve our Service. We may use information We collect to provide or improve customer service, to provide You with information that You may request, send You news and information about our Service and to communicate with You about products, services, promotions and/or to contact You when necessary in connection with transactions You entered into. may contact You through email or over the phone (through calls or messages) to assist You, enhance Your experience, provide You with offers or inform You about additional options available with Also, may use Your personal information to analyze and manage its business and for any other internal purposes. reserves the right to review and store the communications You make through the Platform, including Your postings on the Platform and Your communication with other Users. may use those communications for internal purposes, including to better understand how Users use the Service, as Well as for security purposes. However, We are not required to review or remove any communications.

You agree to receive marketing from, including but not limited to, text-message- based marketing. Even if Your mobile telephone number is listed on any state and/or federal Do- Not-Call registries, retains the right to contact You via text-message-based marketing in accordance with applicable state and federal laws.

Non-personally identifiable information (including without limitation, the type of browser that You use and its version, Your IP address, Your location or Your general geographic location, the operating system that You use and its version, and the domain name of Your Internet service provider, aggregate information from all the Platform’s users may be collected by and used to analyze and improve’s service and products and to design, customize, and improve the Service and for any other purpose, including but not limited to commercial purposes.

DISCLOSURE OF INFORMATION may share Your information with third-parties and service providers to facilitate food orders and delivery and to improve communication between our users and merchants. The information may include sending an email or text message, processing payments and providing customer service.

Once You place an order, may provide some of Your personal information to the other party in that transaction. However, such information shall be disclosed only if it is reasonably necessary to facilitate the transaction. For example, may provide Your phone number in order to facilitate communication with the other party. may contract or employ other companies, agents or entities to send mail or email to You, fix internal problems in relation to the handling personally identifiable information, analyze data, provide business and marketing analysis, and to perform other functions on behalf of If We do this, the use of information by such third parties shall be bound by this Privacy Policy but is not responsible for the acts or omissions of such third parties. If promotes services of a third party and You agree to use those services, You agree that We may share Your personal information with such third parties. Notwithstanding, We will only share the information reasonably needed to provide You with the requested services. Please be advised that the information shared with third parties under this paragraph is subject to their privacy policies, which may be different from this Privacy Policy. Therefore, We advise that You review the third parties’ privacy policies. Furthermore, is not responsible for the acts or omissions of such third parties. reserves the right to release past or current personally identifiable information in the event that believes that You are using or have used the Service and/or the Platform (or any part thereof): (i) in violation of the Terms of Service, as they may be amended from time to time; or (ii) to break the law. Additionally, may release Your personally identifiable information if (i) such information is subpoenaed or ordered to be disclosed by any authority; or (ii) is sold, acquired or merges with any other entity.

Personally identifiable information may be disclosed to the proper authorities in special situations where has reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with’s rights, property, users, or anyone else who may be harmed by such activities. may reveal personally identifiable information when it has been informed by law enforcement authorities or has established a good faith belief that the law requires to do so.

The Platform may contain links to other Websites (“External Links”). is not responsible for the privacy practices of other Websites. We encourage users to read the privacy statements of each and every Website that collects personally identifiable information.


For privacy and security purposes, Your information resides on a secure server that only selected personnel have access to. Credit card information is encrypted. Although We try our best to protect Your information, We cannot completely eliminate security risks associated with Personal Information. does not track its users to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites may keep track of Your browsing activities when they serve You content, which enables them to tailor what they present to You. Most popular browsers allow the user to activate a DNT signal to inform third parties (e.g. advertisers) that You do not want to be tracked.

MINORS understands the importance of protecting children's privacy especially in an online environment. The Platform covered by this Privacy Policy are not intentionally designed for or directed at children 13 years of age or Younger. It is’s policy never to knowingly collect or maintain information about anyone under the age of 13.


If the Privacy Policy changes, it will affect this privacy statement, the Platform, and other places We believe that You are aware of what information We collect, use ad disclose. We may notify You through email as Well.