PERSONAL INFORMATION COLLECTED BY LUNCHERA.CO
When You place Your order, You must provide Your full name, telephone number, valid email address and the delivery address. In order to process the payment, You will need to submit Your credit card information so that our service providers can process Your payment. By submitting Your payment information and/or linking Your account with an outside payment service, You authorize Lunchera.co to access and use this information in order to provide You with and accept payment for the Service.
Your information (both personally identifiable information and non-personally identifiable information) is collected when You place an order in the Platform to access and use the Service. Lunchera.co may also collect Your personal identifiable information when You otherwise submit information to Lunchera.co, including instances when You do not complete the placement of an order in its entirety. The type of personal identifiable information that Lunchera.co collects may include, without limitation, Your: (a) full name; (b) email address and mobile telephone number; (c) physical address; and (d) any and other information requested on the process to place an order.
When You use our Service to place orders, We collect information about when and where the orders occurred, a description of the orders, the payment, billing and delivery information, and information about the devices and payment methods used to complete the orders. We collect device-specific information when You access our Platform, including Your hardware model, operating system and version, unique device identifiers, mobile network information, and information about the device’s interaction with our Platform. We may also identify other software running on the device (but will not collect any content from such software) for anti- fraud and malware-prevention purposes. We collect information about how You use our Platform, including Your access times, browser information, and Internet Protocol (“IP”) addresses. We use various technologies to collect information, and this may include sending cookies to Your computer or mobile device.
We may also collect information using Web beacons. Web beacons are electronic images that may be used in our Platform or emails. We may use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email has been opened and acted upon. We also collect voluntarily provided information, which may include reviews, delivery instructions, referrals or any other actions performed on the services.
USE OF INFORMATION
Lunchera.co primarily uses the information it collects to enable You to find and order food; to facilitate our delivery services; and to provide, maintain, and improve our Service. We may use information We collect to provide or improve customer service, to provide You with information that You may request, send You news and information about our Service and to communicate with You about products, services, promotions and/or to contact You when necessary in connection with transactions You entered into. Lunchera.co may contact You through email or over the phone (through calls or messages) to assist You, enhance Your experience, provide You with offers or inform You about additional options available with Lunchera.co. Also, Lunchera.co may use Your personal information to analyze and manage its business and for any other internal purposes.
Lunchera.co reserves the right to review and store the communications You make through the Platform, including Your postings on the Platform and Your communication with other Users. Lunchera.co may use those communications for internal purposes, including to better understand how Users use the Service, as Well as for security purposes. However, We are not required to review or remove any communications.
You agree to receive marketing from Lunchera.co, including but not limited to, text-message- based marketing. Even if Your mobile telephone number is listed on any state and/or federal Do- Not-Call registries, Lunchera.co retains the right to contact You via text-message-based marketing in accordance with applicable state and federal laws.
Non-personally identifiable information (including without limitation, the type of browser that You use and its version, Your IP address, Your location or Your general geographic location, the operating system that You use and its version, and the domain name of Your Internet service provider, aggregate information from all the Platform’s users may be collected by Lunchera.co and used to analyze and improve Lunchera.co’s service and products and to design, customize, and improve the Service and for any other purpose, including but not limited to commercial purposes.
DISCLOSURE OF INFORMATION
Lunchera.co may share Your information with third-parties and service providers to facilitate food orders and delivery and to improve communication between our users and merchants. The information may include sending an email or text message, processing payments and providing customer service.
Once You place an order, Lunchera.co may provide some of Your personal information to the other party in that transaction. However, such information shall be disclosed only if it is reasonably necessary to facilitate the transaction. For example, Lunchera.co may provide Your phone number in order to facilitate communication with the other party.
Lunchera.co reserves the right to release past or current personally identifiable information in the event that Lunchera.co believes that You are using or have used the Service and/or the Platform (or any part thereof): (i) in violation of the Terms of Service, as they may be amended from time to time; or (ii) to break the law. Additionally, Lunchera.co may release Your personally identifiable information if (i) such information is subpoenaed or ordered to be disclosed by any authority; or (ii) Lunchera.co is sold, acquired or merges with any other entity.
Personally identifiable information may be disclosed to the proper authorities in special situations where Lunchera.co has reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with Lunchera.co’s rights, property, users, or anyone else who may be harmed by such activities. Lunchera.co may reveal personally identifiable information when it has been informed by law enforcement authorities or has established a good faith belief that the law requires Lunchera.co to do so.
The Platform may contain links to other Websites (“External Links”). Lunchera.co is not responsible for the privacy practices of other Websites. We encourage users to read the privacy statements of each and every Website that collects personally identifiable information.
For privacy and security purposes, Your information resides on a secure server that only selected personnel have access to. Credit card information is encrypted. Although We try our best to protect Your information, We cannot completely eliminate security risks associated with Personal Information.
Lunchera.co does not track its users to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites may keep track of Your browsing activities when they serve You content, which enables them to tailor what they present to You. Most popular browsers allow the user to activate a DNT signal to inform third parties (e.g. advertisers) that You do not want to be tracked.